1. Introduction
Selectsm (“we,” “us,” or “our”) is committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://Selectsm.net (the “Site”), and make purchases through our services. This policy applies to customers and visitors located within Canada.
By using our Site and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
When you visit or interact with our Site, we may collect the following categories of information:
Personal Information:
- Full name
- Shipping and billing addresses
- Email addresses
- Phone numbers
- Payment and transaction details
Technical Information:
- IP address
- Browser type and version
- Device type and operating system
- Referral URLs
- Site usage data and analytics
Account Information (if applicable):
- Account credentials (e.g., username, encrypted password)
- Order history
- Communication preferences
3. Use of Information
We use the information collected to:
- Process, fulfill, and deliver orders
- Provide customer support and respond to inquiries
- Communicate regarding your transactions and account
- Improve our website, products, and user experience
- Send promotional communications (with prior consent)
- Maintain security and prevent fraud
4. Disclosure of Information
We do not sell or rent personal data to third parties. We may share information only under the following conditions:
- Service Providers: With trusted partners who perform services on our behalf (e.g., payment processing, shipping, site analytics) under confidentiality obligations
- Legal Requirements: When required to comply with applicable laws, regulations, court orders, or legal processes
- Business Transactions: In connection with mergers, acquisitions, reorganizations, or sale of assets
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. You may choose to disable cookies through your browser settings, though doing so may limit certain features.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law, including tax and accounting obligations.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or method of storage is completely secure.
8. Your Rights
Canadian residents have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws, including:
- The right to access personal data held about you
- The right to request correction of inaccurate or incomplete data
- The right to withdraw consent for future communications
- The right to request deletion of personal information (subject to legal obligations)
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
10. Return Policy
Selectsm offers a return window of 15 days from the date of delivery. Products must be in original condition and packaging. For more information regarding returns, please refer to our [Return Policy page] or contact support.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective upon posting on the Site, with the updated date reflected at the top of the policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email (Customer Support): [email protected]
Email (Legal Inquiries): [email protected]